Our client is an international industrial group that designs and markets high-technical-value resistance welding solutions, primarily for the automotive industry.

As part of its growth, the company is looking for its future Sales & Service Manager to oversee the sales and service operations of its Mexican subsidiary.

The position is based in Puebla, with frequent travel across Mexico and occasional international trips.

Missions

Reporting to the Director for Mexico & Brazil (based in France), you will manage the commercial and service operations of the Mexican subsidiary. You will lead a seasoned team of four people (technicians and sales administration) and ensure the smooth running of daily operations.

You are responsible for managing the client relationship on a daily basis, providing high-quality support to industrial clients. You ensure proper service execution and supervise technical field interventions.

In parallel, you contribute to the subsidiary’s commercial development by proactively identifying new business opportunities with existing clients or new players in the market. Your strong local presence and market insight enable you to drive sustainable growth.

Finally, you oversee commercial performance tracking: setting sales prices in line with Group policy, monitoring margins and monthly forecasts, and preparing activity reports. You work closely with the local admin team to consolidate the data and with your management to analyze results and refine performance indicators.

Profile

You have a technical background (engineering or equivalent), preferably in mechatronics or electronics, and 5 to 10 years of experience in an industrial environment with demanding clients. You are comfortable operating at the crossroads of technical execution and client relationships.
Experience in the automotive sector is a plus.

You speak English fluently to communicate effectively with international stakeholders within the Group.

You have excellent interpersonal skills and a strong service mindset. You are proactive, communicative, and confident in your ability to negotiate and convert commercial opportunities.

You are recognized for your transparency, reliability, and ability to share information clearly.

You know how to lead and motivate an experienced technical team, providing guidance and ensuring process ownership.

Why join our client?

Our client is a well-established international industrial group, recognized for the reliability of its solutions, strong technical expertise, and the proximity of its local teams for over 70 years.

Present in Mexico for several years, the subsidiary plays a strategic role in client relationships, on-site technical support, and the management of complex industrial projects, particularly in the automotive sector.

If you're looking to take ownership of a comprehensive role, work autonomously, and join a company that values human connection, transparency, and field engagement — this role is for you.